Privacy Policy
Effective date: 23/07/2025
1. Introduction
Welcome to Orkahome.com, operated by Setner ("us", "we", or "our").
This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (www.orkahome.com) and/or interact with our services. By using our website, you agree to the terms set forth in this Privacy Policy.
2. Definitions
SERVICE means the www.orkahome.com website operated by Setner (Orkahome).
PERSONAL DATA means data that identifies a living individual directly or indirectly.
USAGE DATA refers to data collected automatically either generated by the use of the Service or from the Service infrastructure (e.g., the duration of a page visit).
COOKIES are small files stored on your device used to track browsing activity.
DATA CONTROLLER means we determine the purposes and means of processing your Personal Data.
DATA PROCESSORS (OR SERVICE PROVIDERS) are third parties who process Personal Data on our behalf.
USER is the individual using our Service.
3. Types of Data Collected
Personal Data
We may collect the following personal information:
- Name
- Email address
- Phone number
- Address (including ZIP code, state, city)
- Order and transaction information
- Preferences and purchase history
Usage Data
Includes browser type, IP address, device type, pages visited, time and date of visit, and other diagnostic data.
Location Data
We may request access to your device's location to enhance your shopping experience. This is optional and can be controlled via your device settings.
Tracking Cookies and Technologies
We use cookies to track the activity on our site and store certain information to improve functionality and personalize your experience.
Types of cookies:
- Session Cookies
- Preference Cookies
- Security Cookies
- Advertising Cookies
4. Use of Data
We use your data to:
- Provide and maintain our website and services
- Improve customer experience and website functionality
- Communicate with you regarding your orders or inquiries
- Send newsletters, promotional offers, and product updates (you can opt out anytime)
- Detect and prevent fraud or technical issues
5. Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
6. Data Transfer
Your data may be transferred to and maintained on servers outside of your country of residence. We take appropriate measures to ensure your data is handled securely.
7. Disclosure of Data
We may disclose your Personal Data:
- To comply with legal obligations
- To enforce our terms and protect our rights
- During a business transfer (e.g., merger or sale)
- With trusted third-party partners under confidentiality agreements
8. Data Security
While no method of transmission over the internet is 100% secure, we take commercially acceptable steps to protect your Personal Data.
9. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent
You can exercise these rights by contacting us at: support@orkahome.com
10. Third-Party Services
We may use third-party tools for analytics (e.g., Google Analytics), payment processing (e.g., Razorpay), and advertising. These providers have their own privacy policies which we recommend reviewing.
11. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect Personal Data from children. If you believe a child has provided us data, please contact us to remove it.
12. Changes to This Policy
We may update our Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Please check back regularly.
13. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Email: support@orkahome.com
Website Contact Page: https://orkahome.com/contact