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Terms & Conditions

Effective date: 23/07/2025

1Introduction

Welcome to Orkahome.com. These Terms and Conditions ("Terms") govern your access to and use of our website ("Service") operated by Setner, under the brand name Orkahome ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. Please read them carefully.

Orkahome.com is an e-commerce platform offering a curated selection of wooden furniture and home furnishing products such as cushions, bean bags, pillows, curtains, and more. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.

2Communications

By creating an account or purchasing from our site, you consent to receive emails, SMS, and other communications from us regarding your order, promotional offers, newsletters, or updates about our services. You may opt out at any time by following the unsubscribe link or contacting our support team.

3Purchases

When you make a purchase, you agree to provide accurate billing, contact, and shipping information. We reserve the right to refuse or cancel orders at our discretion, especially if fraud or unauthorized activity is suspected. Prices and availability of products are subject to change without notice.

4Contests, Sweepstakes, and Promotions

Promotional offers, contests, or sweepstakes made available through the site may be governed by additional rules separate from these Terms. Please review any specific promotion terms carefully before participating.

5Subscriptions

Some features or services may be offered via a subscription model. If you subscribe to any of these services, you agree to pay the subscription fee and applicable taxes. Subscriptions renew automatically unless canceled in advance.

6Free Trial

We may provide free trials for selected products or services. At the end of the free trial, you may be charged the full price unless you cancel the service before the trial ends.

7Fee Changes

We reserve the right to revise product or service pricing at any time. Fee changes will apply to future purchases and subscriptions, and users will be notified in advance where applicable.

8Refunds

Our refund and return policy allows returns of eligible products within the specified time window, subject to terms listed in our Return Policy. Items must be unused and in original condition. Custom-made items may not be eligible for return unless defective.

9Content

All content provided on Orkahome.com—including product descriptions, photos, videos, blog posts, and marketing material—is owned by Orkahome or its licensors. It may not be copied, reused, or distributed without our prior written permission.

10Prohibited Uses

You agree not to misuse the website or engage in any activities that:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Distribute viruses or malicious software
  • Harass or abuse other users
  • Use bots, spiders, or other automated tools for scraping data

11Analytics

We use third-party analytics tools such as Google Analytics to understand visitor behavior and improve our offerings. These services may collect data like IP address, browser type, device info, and usage behavior.

12No Use by Minors

This Service is intended only for individuals who are 18 years or older. By using our platform, you represent that you meet this requirement.

13Accounts

When you register for an account, you agree to maintain the security of your login credentials and update your profile information promptly. We reserve the right to suspend or terminate accounts for violations of our Terms or misuse of our Service.

14Intellectual Property

All content and features on this site—including trademarks, graphics, UI design, and software—are protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

16DMCA Notice and Procedure for Copyright Infringement Claims

To file a DMCA claim, send a detailed notice including your contact information, a description of the copyrighted work, and the URL of the allegedly infringing content to support@orkahome.com. We will investigate and take appropriate action.

17Error Reporting and Feedback

Users may report bugs, suggest improvements, or share feedback by contacting our team. You agree that we may use and incorporate such feedback into our Service without obligation or compensation.

19Disclaimer of Warranty

We provide our Service and all products on an “as is” and “as available” basis. We do not guarantee that the website will be secure, error-free, or continuously available.

20Limitation of Liability

To the maximum extent permitted by law, Orkahome shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service.

21Termination

We reserve the right to suspend or terminate your access to the site without notice if we suspect you have violated these Terms. Termination does not relieve you of your obligations under these Terms.

22Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the jurisdiction of [Insert City/State].

23Changes to Service

We may enhance, modify, or discontinue any part of the Service at any time without liability. Continued use after changes implies your acceptance.

24Amendments to Terms

We may revise these Terms periodically. All changes will be posted on this page with the updated effective date. It is your responsibility to review the Terms regularly.

25Waiver and Severability

Failure to enforce any right under these Terms does not constitute a waiver. If any provision is found invalid, the remaining terms remain in effect.

26Acknowledgement

By using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

27Contact Us

For any questions regarding these Terms and Conditions, please contact us: